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OME-A-826PG Software Manual [Win 95/98/NT]
Date: Aug-15-2000 Ver: 2.2 Page 56
5 Contact Us
Technical support is available at no charge as described below. The best
way to report problems is send electronic mail to das@omega.com on the
Internet.
When reporting problems, please include the following information:
1) Is the problem reproducible? If so, how?
2) What kind and version of Operation Systems that you running? For example,
Windows 3.1, Windows for Workgroups, Windows NT 4.0, etc.
3) What kinds of our products that you using? Please see the product's manual.
4) If a dialog box with an error message was displayed, please include the full
text of the dialog box, including the text in the title bar.
5) If the problem involves other programs or hardware devices, what devices or
version of the failing programs that you using?
6) Other comments relative to this problem or any Suggestions will be welcomed.
After we received your comments, we will take about two business days to
testing the problems that you said. And then reply as soon as possible to you.
Please check that we have received your comments? And please keeping
contact with us.
E-mail: das@omega.com
Web-Site: http://www.omega.com