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Important Information
Your machine uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP).
The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as
follows.
Differences between Internet Fax and Regular Fax
A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to
the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange
image data.
The Internet Fax works like an email, the image data is broken down into packets and transmitted through
your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network,
thus saving you long distance costs.
Transmitted Document Confirmation
1. Your machine does not directly connect to the final destination (see Note below), but rather connects to a
Mail Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the
erroneous mail may be returned from the Mail Server to your machine.
2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination
location, traffic on the network or LAN system configuration.
3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all. Therefore,
when transmitting important or time sensitive documents, it is recommended that you follow up with a
telephone call to confirm reception.
4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME
protocol. Erroneous mail may not be returned depending on the Mail Server.
Note:
1) Fax Parameter 172 (DIRECT IFAX XMT), if set to "Valid," allows you to configure One-Touch/ABBR so
that you can directly send to the destination without going through the Mail (SMTP) Server.
2) Your machine supports the Delivery Notice feature (see page 102).
Your machine Cannot Make a Phone Call via LAN
Your machine can only make a phone call using a regular telephone line (PSTN).
Dual Port Communication
Your machine's dual port capability, allows simultaneous G3 Fax Communication over regular telephone line
(PSTN) and LAN Communication.
Transmission Resolution
In view of PC transmission, the factory default setting for the resolution is set to FINE mode. If required, this
setting can be changed to Normal.
Internet Mail Reception
1. Your machine can receive text email from a PC and print ANSI characters. It will print a "❚" symbol if an
unrecognized character is received.
2. Received email font and character size are fixed and cannot be changed.
3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size
recording paper.
4. If the received text email includes a file attachment in a format other than TIFF-F, such as PDF, Word,
Excel, Power Point, your machine prints an error message instead.
5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image
file will be printed on separate pages.