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63
Troubleshooting
LCD Possible Cause Remedy
The rollers are dirty.
Clean the rollers.
(See pages 44 through 47.)
The rollers need to be
replaced.
Replace the paper feed roller
module, separation roller module
and retard roller module.
(See pages 52 through 57.)
Double feed may have
occurred.
Check the scanned data.
The document is jammed.
Open the front or ADF door and
remove the jammed paper.
(See pages 42 and 43.)
Dust adheres to the paper
detection sensor.
Clean a dust using the included
blower. (See page 48.)
The document is jammed or
the document has been feeded
obliquely.
Open the front or ADF door and
remove the jammed paper.
(See pages 42 and 43.)
A document remains in the
scanner.
Open the front or ADF door and
remove all of the remaining
documents.
Dust adheres to the document
sensors.
Clean a dust using the included
blower. (See pages 48 and 49.)
A document has been feeded
obliquely.
Open the ADF door and remove
the paper.
Multiple sheets were fed into
the unit.
Open the front or ADF door and
remove the jammed paper.
(See pages 42 and 43.)
✽✽✽Warn
Cl ean Rol l e r
ing✽✽✽
✽✽✽Warn
Rep l ace Ro l l e r
ing✽✽✽
✽✽✽Warn
Db l Feed Ocu r r ed
ing✽✽✽
U11 JAM
✕✕✕✕✕✕✕✕
U12 JAM
✕✕✕✕✕✕✕✕
U14 JAM
✕✕✕✕✕✕✕✕
U16 JAM
✕✕✕✕✕✕✕✕
U18 Rema
✕✕✕✕✕✕✕✕
ind Doc.
U20 Skew
✕✕✕✕✕✕✕✕
E r r o r
U23 Doub
✕✕✕✕✕✕✕✕
l e Feed