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9. Help
57
L The ink film is not installed. Install it (page
12).
L The ink film is slack. Tighten it (see step 5 on
page 13).
L The fax machine is positioned near
appliances such as TVs or speakers which
generate an intense magnetic field.
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PAPER JAMMED
L A recording paper jam occurred. Clear the
jammed paper (page 61).
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PLEASE WAIT
L The unit is checking that there is no slack or
crease on the ink film. Wait for a moment
while the check is completed.
—————————————————————
POLLING ERROR
L The other party’s fax machine does not offer
the polling function. Check with the other
party.
—————————————————————
REDIAL TIME OUT
L The other party’s fax machine is busy or has
run out of recording paper. Try again.
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REMOVE DOCUMENT
L The document is jammed. Remove the
jammed document (page 63).
—————————————————————
TRANSMIT ERROR
L A transmission error occurred. Try again.
—————————————————————
UNIT OVERHEATED
L The unit is too hot. Stop using the unit for a
while and let the unit cool down.
Frequently As ked Questions
9.3 When a function does
not work, check here
9.3.1 Initial settings
I cannot hear a dial tone.
L The telephone line cord is connected to the
[EXT] jack on the unit. Connect to the [LINE]
jack (page 16) (KX-FP141 only).
L If you used a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your telephone company.
L The power cord or telephone line cord is not
connected. Check the connections.
L If you connected the fax machine through a
computer modem, connect the fax machine
directly to a telephone line jack.
I cannot make calls.
L The dialling mode setting is wrong. Change
the setting of feature #13 (page 47).
The unit does not ring.
L The ringer volume is turned OFF. Adjust it
(page 17).
L The TAD ring setting of feature #06 is set to
“RINGER OFF”. Change to another ring
setting (page 47) (KX-FP145 only).
9.3.2 General
The unit displays “CHECK PAPER” though the
paper is inserted.
L The paper is inserted halfway. Insert it
correctly (page 15) and press {START} to
clear the message.
The other party complains they only hear a
fax tone and cannot talk.
L FAX ONLY mode is set. Tell the other party
the number is only used for faxes.
L Change the receiving mode:
– KX-FP141: TEL mode (page 31)
– KX-FP145: TAD/FAX mode (page 32) or
TEL mode (page 31)
FP141-145AL.book Page 57 Tuesday, October 21, 2003 11:07 AM