75
Operations
When a function does not work, check here
before requesting help!
I cannot make and receive calls.
●
The power cord or telephone line cord is
not connected. Check the connections
(p. 16).
●
If you used a splitter to connect the unit,
remove the splitter and connect the unit to
the wall jack directly. If the unit operates
properly, check the splitter.
I cannot make calls.
●
The dialling mode setting is wrong.
Change the setting of feature #13 (p. 63)
(Australian users only).
The unit does not work.
●
Disconnect the unit from the telephone line
and connect the line to a known working
telephone. If the working telephone
operates properly, contact our service
personnel to have the unit repaired. If the
working telephone does not operate
properly, contact your telephone company.
The unit does not ring.
●
The ringer volume is set to off. Adjust it
(p. 21).
●
The TAD ring setting of feature #06 is set
to “RINGER OFF”. Change to another ring
setting (p. 62) (KX-FP155 only).
The unit displays the following though the
paper is inserted.
●
The paper is inserted halfway. Insert it
correctly (p. 15) and press w to clear
the message.
The other party complains they only hear
a fax tone and cannot talk.
●
FAX ONLY mode is set. Tell the other
party the number is only used for faxes.
●
Change the receiving mode:
– KX-FP151: TEL mode (p. 38) or
TEL/FAX mode (p. 40).
– KX-FP155: TAD/FAX mode (p. 49), TEL
mode (p. 38) or TEL/FAX mode (p. 40).
●
If you use a distinctive ring service, turn
AUTO ANSWER off so that the fax
machine is in TEL mode.
●
If you use a distinctive ring service, make
sure you have set the same ring pattern
assigned by the telephone company
(p. 46).
The RS button does not
function properly.
●
If this button is pressed during dialling, a
pause will be inserted. If pressed
immediately after a dial tone is obtained,
the last number dialled will be redialled.
The receiving mode does not function
properly.
●
A Distinctive Ring pattern of feature #31 is
set (p. 46).
●
TEL/FAX mode is set (p. 40, 41).
During programming, I cannot enter the
code, ID number or password (KX-FP155
only).
●
All or part of the numbers are the same.
Change the number: feature #11 (p. 63),
#41 (p. 66), #51 and #52 (p. 68).
The ink film runs out quickly.
●
The HELP printing function, copy function,
and reports also use ink film.
The unit beeps.
●
Recording paper or ink film has run out.
Press { to stop the beeps and
install paper/ink film.
The speakerphone is not working
(KX-FP155 only).
●
Use the speakerphone in a quiet room.
●
If you have difficulty hearing the other
party, adjust the volume using + or -.
CHECK PAPER
(continued)
(continued)
General