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153
Troubleshooting
If You Have Any of These Problems
Mode Symptom Action page
During Installation
The display is blinking
Battery discharged completely. This may happen at first
installation. After setting the clock, the blinking will stop.
25
During Transmission
Document doesn’t
feed/multiple feed
1. Check that your document is free of staples and paper
clips, and that it is not greasy or torn.
2. Check that your document is the right type to send through
a fax machine by consulting the list on ”Documents You
Cannot Send”. If your document has the characteristics
listed, make a photocopy of your document and send the
copy instead.
3. Check that the document is loaded properly.
4. Adjust the ADF Pressure Plate.
39
40
162
Document jam
The information code 031 will appear on the display if the
document becomes jammed.
159
Does not stamp
1. Check if Stamp LED is lit.
2. Check Fax parameter No. 04 and No. 28 settings.
42
35,36
Stamp too light
Replace stamp or refill ink. 163
TiiC
Vertical lines on the
transmitted document
Check own copy quality. If copy is OK, your machine has no
problem, report to receiving party that they have a problem. If
copy is NG, clean the Document Scanning Area.
160
Transmission Copy
Quality
Transmitted document
is blank
1. Make sure the document is set face down.
2. Check own copy quality. If copy is OK, your machine has no
problem, report to receiving party that they have a problem.
If copy is NG, clean the Document Scanning Area.
160
No recording paper
The information code 010 will appear on the display if the paper
runs out.
18
Recording paper jam
The information code 001, 002 or 003 will appear on the display
if the paper gets jammed.
158
Recording paper
doesn’t advance into
machine
Make sure that there is paper in the Paper Cassette. Follow
the instructions for loading paper.
18
During Reception
Recording paper
doesn’t eject after
printing
Check to see if the recording paper is jammed inside of the
machine.
158
gp
Recording papers are
not stacked in
sequence. Machine
does not print from the
last page received.
1. Check if Fax Parameter No. 65 is set to valid.
2. If memory becomes full during reception, the machine will
start to print from the 1st page received. We recommend that
optional memory is installed if this symptom occurs
frequently.
38
170
Document auto
reduction doesn’t work
Check Print Reduction settings. 61
Out of toner
The information code 041 will appear on the display if the Toner
Cartridge runs out of toner.
16
08001000001
08001020001
08001080001
#@multitude
08001080002
08001080003
08001080004
08001080091
8