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10. Help
101
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The handset does not
ring.
L The ringer volume is set to OFF. Adjust it (page 28).
L If more than one other user is using the handsets and base unit,
the handset/base unit may not ring. Those users will hear incoming
call tones (feature #73 on page 83, feature 13 on page 88 or
feature 0*2 on page 90).
The display shows “No
link to base. Move
closer to base and
try again.” and an
alarm tone sounds.
L The handset is too far from the base unit.
Move closer and try again.
L Plug in the base unit’s power cord.
L Raise the base unit antennas.
Static, sound cuts in/out,
fades. Interference from
other electrical units.
L Move the handset and the base unit away from other electrical
appliances.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn ON the clarity booster feature (page 35).
The handset stops
working while being used.
L Place the handset on the charger, and disconnect the power cord
to reset the unit. Connect the power cord, and try again.
I cannot store an item in
the phone book.
L You cannot store an item in the phone book while the handset is in
the talk, speakerphone, intercom, room monitor or remote
operation mode.
L Do not pause for over 1 minute while storing.
While storing an item in
the phone book, the
handset starts to ring.
L To answer a call, press {TALK}, {SP-PHONE}, {LINE1} (soft key)
or {LINE2} (soft key). Storing will be canceled. Store the name and
number again.
I cannot redial by
pressing
{REDIAL/PAUSE}.
L If the last number dialed was more than 48 digits long, the number
will not be redialed correctly.
L The last number dialed may have been a remote function.
“Recharge battery” is
displayed, 0688754
flashes or the handset
beeps intermittently.
L Fully charge the battery (page 23).
“Charge for 6 HRS” and
68885 are displayed and
the handset does not
work.
L The battery has been discharged. Fully charge the battery (page
23).
I charged the battery fully,
but “Recharge battery”
is still displayed and/or
0688754 continues to
flash, or “Charge for 6
HRS” and 68885 are
displayed.
L Clean the charge contacts and charge again (page 23).
L The battery may need to be replaced (page 18). If you install a new
battery, fully charge it (page 23).
The [CHARGE] indicator
does not go out after the
battery has been charged.
L This is normal.
Problem Cause & Solution
FG6550-PFQX2225ZA-en.book Page 101 Monday, August 8, 2005 8:16 PM