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Table of Contents
RADIUS Authentication Problems.......................................... 438
Login Problems........................................................................ 439
Problems with Terminals ........................................................ 439
Unknown IP Address ............................................................... 440
DHCP/BOOTP Problems.......................................................... 440
Callback Problems................................................................... 440
Language Problems................................................................. 440
Modem Problems ..................................................................... 441
PPP Problems .......................................................................... 441
Printing Problems .................................................................... 441
Long Reboot Cycle .................................................................. 441
SSL/TLS .................................................................................... 442
I/O Models................................................................................. 442
IPv6 Issues ............................................................................... 443
Contacting Technical Support................................................ 444
Making a Technical Support Query .................................................... 444
Who To Contact ............................................................................... 444
Have Your Product Information Ready ............................................ 444
Making a support query via the Perle web page.............................. 444
Repair Procedure.................................................................................. 445
Feedback on this Manual..................................................................... 445
Appendix J Data Logging ...............................................446
Introduction .............................................................................. 446
Trueport Profile ........................................................................ 446
TCP Socket Profile................................................................... 446
Appendix K Modbus Remapping ...................................447