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Table of Contents
24 IOLAN SDS/SCS/STS/MDC User’s Guide, Version 4.0
RADIUS Authentication Problems ..........................................411
Login Problems ........................................................................412
Problems with Terminals .........................................................412
Unknown IP Address................................................................413
DHCP/BOOTP Problems ..........................................................413
Callback Problems ...................................................................413
Language Problems .................................................................413
Modem Problems......................................................................414
PPP Problems ...........................................................................414
Printing Problems.....................................................................414
Long Reboot Cycle...................................................................414
SSL/TLS.....................................................................................415
I/O Models .................................................................................415
IPv6 Issues ................................................................................416
Contacting Technical Support ................................................417
Making a Technical Support Query.....................................................417
Who To Contact................................................................................ 417
Have Your Product Information Ready............................................. 417
Making a support query via the Perle web page .............................. 417
Repair Procedure..................................................................................418
Feedback on this Manual .....................................................................418
Glossary ...........................................................................419
Index .................................................................................421