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Contacting Technical Support
12 IOLAN DS1/TS2 CLI Reference Guide, Version 4.1
Contacting Technical Support
Making a Technical Support Query
Who To Contact
Note:
Perle offers free technical support to Perle Authorised Distributors and Registered Perle
Resellers.
If you bought your product from a registered Perle supplier, you must contact their Technical Support
department; they are qualified to deal with your problem.
Have Your Product Information Ready
When you make a technical support enquiry please have the following information ready:
Product Name
Problem Description
Your Name
Company Name and
Address
Country
Phone Number
Fax Number
Email Address
Making a support query via the Perle web page
If you have an internet connection, please send details of your problem to Technical Support using
the email links provided on the Perle web site in the
Support area.
Click here to access our website at the following URL:
http://www.perle.com
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