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– ’Childlock’ active.
• Switch off ‘Childlock’ in the ‘Features’ menu.
• Check proper installation of the batteries in the remote control and/or replace the batteries.
• Check the projector to make sure it is receiving signal from the remote control.
• Check that the USB cable has been properly connected.
• Check that both projector and computer are turned on.
• Unplug the USB cable and then reconnect.
• Connect another USB device (mouse, scanner, webcam, etc.) and see if it works.
If it does not work, there is a problem with the computer.
• Also, refer to the User Guide or support information of the computer.
– ‘Windows’ did not manage to install the driver correctly. In this case the ‘Device manager’ will
contain a catagory ‘Other devices'.
• Disconnect the projector.
• Remove all items listed under ‘Other devices’ in the ‘Device manager’.
• Restart the computer.
• Reconnect the projector.
No reaction when pressing
keys on local keyboard
The mouse cursor does
not react when using the
cursor control on the
remote control
Philips Multimedia Projector 36 English User guide bCool SV1
7.Troubleshooting <