Filter
Top Products
Troubleshooting
88
5
Cannot scan to send fax message
as scanner is in use for other
function.
The Copy or Document Server function is in
use. To cancel the job in process, do the follow-
ing, and then try faxing again.
Press [Exit], and then press the {
{{
{Copy}
}}
} or {
{{
{Doc-
ument Server}
}}
} key. Next press the {
{{
{Clear/Stop}
}}
}
key. When the message “
[Stop] key was
pressed. Stop copying? [Stop]
key was pressed. Stop stor-
ing?[Stop] key was pressed. Stop
copying?
” or “
[Stop] key was
pressed. Stop storing?
” appears,
press [Stop].
Updating the destination
list... Please wait. Specified
destination(s) or sender's name
has been cleared.
Please re-select after the up-
date finishes.
Wait with the main power switch on. The ma-
chine will enter standby mode after it exits
from RDS mode.
Check whether there are any
network problems.
[13-10]
Check if the alias telephone number is correct-
ly programmed.
• Check the alias telephone number is cor-
rectly programmed using the Web Image
Monitor. See the Web Image Monitor's
Help.
• Consult your network administrator.
Check whether there are any
network problems.
[13-11]
Cannot access gatekeeper.
• Use your Web Image Monitor to check the
gatekeeper address is correctly pro-
grammed. See the Web Image Monitor's
Help.
• Consult your network administrator.
Check whether there are any
network problems.
[13-17]
Registering of user name is rejected by SIP
server.
• Use your Web Image Monitor to check the
SIP server address and user name are cor-
rectly programmed. See the Web Image
Monitor's Help.
• Consult your network administrator.
Check whether there are any
network problems.
[13-18]
Cannot access to SIP server.
• Use your Web Image Monitor to check the
SIP server address is correctly pro-
grammed. See the Web Image Monitor's
Help.
• Consult your network administrator.
Message Causes and solutions
JupterC2_Fax_EN-F_FM.book Page 88 Tuesday, November 30, 2004 2:47 PM