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Handbook
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Your fax machine does not answer the phone or
receive faxes.
• First make sure that your fax machine is turned on and the
power cord is connected to the AC outlet.
• If you have a handset connected to your fax machine,
check that there is a dial tone on the phone line.
• Check the reception mode you are using. Your fax
machine will not automatically receive faxes in manual
answering mode [TEL]. In TAD mode, the answering
machine answers the call first. Refer to the “Setting Basic
Features, Answering Mode” section of this handbook.
Your received documents are light or have vertical
streaks on them and you are not out of toner.
• First, print a cleaning page. Press the Select Function key,
then press the 10/Msg. Print from Memory key, then press
the Yes ᮤ key.
• If that doesn’t help, gently wipe the lens surface of the
LED array with a soft pad moistened with rubbing alcohol,
and then see if the machine works properly. Refer to the
“Problem Solving, Replacing the Toner Cartridge” section
of this handbook.
• If your fax machine still does not work properly, remove
the image drum unit. Refer to the “Problem Solving,
Working with the Image Drum Cartridge” section of this
handbook. Tap the toner cartridge and replace the
assembly.
• If this does not work, you may need to replace your image
drum cartridge.
You set your fax machine for delayed transmission
but it did not send.
• Check the display to make sure that you have set the
clock to the correct time. Refer to the “Setting Basic
Features, Changing the Date and Time” section of this
handbook.
Your fax machine disconnected before you could
answer a voice request.
• You must answer a voice request while the warbling tone
is sounding. When you hear the warbling tone, press the
Voice Request key after picking up your handset.