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Section 11: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants to the original purchaser ("Purchaser") that SAMSUNG's
Tablets and accessories ("Products") are free from defects in
material and workmanship under normal use and service for the
period commencing upon the date of purchase and continuing for
the following specified period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abnormal use, abnormal conditions,
improper storage, exposure to moisture or dampness, neglect, unusual
physical, electrical or electromechanical stress, or defects in
appearance, cosmetic, decorative or structural items, including framing,
and any non-operative parts unless caused by SAMSUNG; (b) defects or
damage resulting from excessive force or use of a metallic object when
pressing on a touch screen; (c) equipment that has the serial number or
the enhancement data code removed, defaced, damaged, altered or
made illegible; (d) any plastic surfaces or other externally exposed parts
that are scratched or damaged due to normal use; (e) malfunctions
resulting from the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (f) defects or damage from improper testing,
operation, maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG; (g) defects or damage from
external causes such as collision with an object, or from fire, flooding,
sand, dirt, windstorm, lightning, earthquake, or from exposure to
weather conditions, or external battery leakage, theft, blown fuse, or
improper use of any electrical source; (h) defects or damage caused by
cellular signal reception or transmission, or viruses or other software
problems introduced into the Product; (i) any other acts which are not
the fault of SAMSUNG; or (j) Product used or purchased outside the
United States. This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery has been
charged by a battery charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or
Tablet 1 Year
Batteries (Including Internal Batteries) 1 Year
Case 90 Days
Other Tablet Accessories 1 Year