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7. The head should be cleaned at least every time the ribbon is changed and more
often in harsh environments.
Cleaning the Platen and Rollers
1. Turn the printer off and remove the power cord.
2. Open the Label Access Door.
3. Open the Print Head Assembly by pushing the Head Latch toward the rear
of the printer. The Print Head Assembly is spring-loaded and will
automatically open as soon as the Head Latch is disengaged. Remove the labels.
4. Apply SATO Thermal Print
Head Cleaner to one of the
cotton swabs.
5. The Platen is the rubber
roller directly below the
Print Head. It should be
cleaned of any ribbon or label
residue.
6. The Label Load Roller is
located underneath the
Label Hold-Down.It
should be cleaned of any
label residue or foreign
material.
SATO CL Series “e” Printers 9001074 Rev. B Page 4-3
Section 3: Cleaning and Maintenance
Roller
Platen
Print Head
Metal
Roller