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40 Hawk 2XL Family Installation Guide, Rev. C
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Product repair information
Service requirements
The special facilities required for the manufacture of these
drives generally prohibit repair in the field. If problems occur
during installation, please contact your supplier for assistance.
Do not attempt to disassemble or repair. Drives should be sent
to the repair depot through the purchase source, if possible.
Please observe the following cautions.
Caution.
• Handle drive with care. Do not drop, or bump hard.
• Never remove the cover of these disc drives. Servicing items
in the sealed HDA (heads, media, actuator, etc.) require
special facilities. The drive contains no user purchasable
parts or PCBs.
• Opening the sealed HDA voids the drive warranty.
• Applying a soldering device to the components on the PCB
voids the drive warranty.
• Do not connect or disconnect cables without first removing
power from the drive.
• Place drive on a flat, static dissipative surface and handle with
extreme care. Always follow all EOS/ESD precautions to
avoid damage to the electrical assemblies.