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Hawk 2XL Family Installation Guide, Rev. C 41
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Product repair and return information
Seagate customer service centers are the only facilities autho-
rized to service Seagate drives. Seagate does not sanction any
third-party repair facilities. Any unauthorized repair or tamper-
ing with the factory-seal voids the warranty.
Shipping: When transporting or shipping a drive, a Seagate
approved container must be used. Keep your original box. They
are easily identified by the Seagate Approved Package label.
Shipping a drive in a non-approved container voids the drive
warranty.
Seagate repair centers may refuse receipt of components
improperly packaged or obviously damaged in transit. Contact
your Authorized Seagate Distributor to purchase additional
boxes. Seagate recommends shipping by an air-ride carrier
experienced in handling computer equipment.
Warranty:
Contact your Seagate Authorized Distributor, Dealer
or other purchase source for warranty information.
If the drive is no longer under warranty contact purchase source
for repair information or refer to numbers listed in section
Technical Support Services.