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Canadian Limitations Notice
Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum
of the ringer equivalence numbers of all the devices does not exceed 5.
Notice: The Industry Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network protective, operational, and safety requirements.
The Industry Canada label does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment or equipment malfunctions may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
Industry Canada CS-03
Canadian regulations require that certified equipment bear an identifying certification label, which is
obtained from Industry Canada. The label provided must be displayed on the equipment according to
Industry Canada specifications.
http://spectrum.ic.gc.ca/~cert/
From Certification Procedure 01 (CP-01):
Certified equipment will bear an identifying certification label and the certificate holder will be
responsible for permanently affixing this certification label. The certification label identifies certified
equipment to the public, representatives of the telecommunications common carriers, the Department,
and other interested parties. The label must be permanently affixed to the equipment.
Multiple Listing
This terminal device may be multiple listed to other distributors based upon the approval granted to the
original certificate holder. In order to obtain a multiple listing certification, the following
documentation must be presented to Industry Canada:
(a) The model number, Industry Canada certificate number and certification number of the
approved equipment;
(b) A letter from the original certificate holder authorizing the Department to use information on
file to grant a multiple listing certification. The name/model number, certificate number and
certification number for the subject equipment must be shown. The letter must also declare
that the model to be multiple listed is identical in design and construction to the originally
approved model;
(c) A letter, from the proposed multiple listee, requesting the certification;
(d) A Terminal Equipment Certification / Testing Application and Agreement form, completed by
the proposed multiple listee;
(e) A drawing, sample or illustration of the product label; and
(f) Payment in accordance with TRC-49 section on Multiple Listings.
International Modem Restrictions
Some dialing and answering defaults and restrictions may vary for international modems. Changing
settings may cause a modem to become non-compliant with national telecom requirements in specific
countries. Also note that some software packages may have features or lack restrictions that may cause
the modem to become noncompliant.
14 • Appendices Sentry Global Security Modem
Installation and Operations Manual