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Misfeed in the paper feed area
NOTE
Be sure to follow the misfeed removal sequence. Do not pull the paper tray out first as paper may be located
between the paper tray and the paper feed section. If the tray is pulled first, the misfed paper may be torn and
difficult to remove. The following procedure shows the removal sequence when the machine is equipped with a
duplex module. If the machine is not equipped with a duplex module or any output device, the procedure is
basically the same. The left side of the machine must be opened and cleared before the paper tray is pulled out.
■ Misfeed in paper tray 1
1
Unlatch the duplex module and slide it to
the left.
Unlatch the module and
gently move the module
away from the machine.
If the machine is not
equipped with a duplex
module, open the side
cover similarly.
2
Remove the misfed paper.
Be careful not to tear the
misfed paper during
removal.
NOTE
The paper may not be extending out far from inside
the machine but must be removed if it is possible to
grasp it. If it is not possible to grasp it, go to the next
step.
3
If misfed paper is not found in step 2, pull
out paper tray 1 and remove the misfed
paper.
Be careful not to tear the
misfed paper during
removal.
4
Gently close the paper tray.
Push the paper tray back
into the machine.
5
Gently close the duplex module.
If the machine is not
equipped with a duplex
module, close the side
cover.
After closing, confirm that
the misfeed message has
been cleared and the
normal display appears.
NOTE
If paper drops beyond the rear side of the paper tray
that has been pulled out, remove the paper tray and
then remove the paper. (For removal of the paper tray,
see the illustration below.)
After pulling out the
paper tray until it stops,
gently lift and pull the
tray to remove it. To
reinstall the paper tray,
insert it at an angle and
then push it into the
machine.
To remove a paper tray from a stand/paper drawer,
pull the tray out until it stops then rotate it to the left
to disengage it from the stand. When reinstalling it,
place the left rear or the drawer into the slot and rotate
the drawer to the right and into the stand.
Installation of trays in the stand/3x500 sheet
paper drawer
The middle and lower trays cannot be installed in
the upper tray position and the upper tray cannot be
installed to the middle and lower tray positions.
(These cannot be pushed into the machine.)
Take care not to install a tray to an improper position
after removing the tray.
MISFEED REMOVAL