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TROUBLESHOOTING
47
CONTENTS INDEX
Troubleshooting
This chapter describes how to solve printer problems. Refer to the relevant section based on the problem.
To load paper, remove paper misfeeds, load staples in the finisher, remove jammed staples, or replace the toner cartridge, see
"TROUBLESHOOTING" in operation manual for copier.
Printing does not take place
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Check the connections
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USB or parallel connection in Windows
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Network connection
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Check Your Computer
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Points to check in Windows
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Points to check on the Macintosh
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Check the machine
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Checking the printer driver
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Points to check in Windows
Improper printing operation
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Printing is slow
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Two-sided printing is not possible
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Stapling is not possible (when a finisher or a saddle stitch finisher
is installed)
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Punching is not possible (when a saddle stitch finisher is installed)
Print quality is not satisfactory
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Check the paper being used
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The printed image is coarse
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The printed image is distorted
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Part of the printed image is missing
If a notice page is printed
Removing the software
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Windows
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Macintosh (Mac OS 8.6 to 9.x)