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63
TROUBLESHOOTING
TROUBLESHOOTING
NETWORK PROBLEMS
PRINTING PROBLEMS
In addition to this section, troubleshooting information can also be found in the README files for each of the
software programs. To view a README file, see "SOFTWARE SETUP GUIDE".
Problem Cause and solution Page
The machine does not connect to
the network.
The LAN cable is disconnected.
Make sure that he LAN cable is firmly inserted in the connectors
on the machine and your computer. To connect the cable, see the
"Software setup guide".
7
Is the machine configured for use on the same network as
the computer?
The machine cannot be used if it is not connected to the same
network as the computer, or if it is not configured for use on the
network.
For more information, consult your network administrator.
–
Problem Cause and solution Page
The machine does not operate.
The machine is not plugged into a power outlet.
Plug the machine into a grounded outlet.
–
Power switch OFF.
Turn the power switch ON.
12
The machine is warming up.
The machine requires some time to warm up after the power
switch is turned on. While the machine is warming up, settings
can be performed but printing is not possible.
12
The front cover or the side cover is not completely closed.
Close the front cover or the side cover.
–
The machine is in auto power shut-off mode.
When auto power shut-off mode has activated, only the
[ENERGY SAVE] indicator ( ) blinks; all other indicators and
the display are off. The machine returns to normal operation
when the [ENERGY SAVE] key ( ) is pressed, when a print job
is received.
12
Misfeed occurs.
To remove the misfeed, see "MISFEED REMOVAL".
68
The tray is out of paper.
Load paper.
16