•• Make sure that the fax is set to the correct
dialling mode for your telephone line. See
Option Setting 9 in Chapter 8.
The power is on, but no
transmission takes place.
•• Make sure that the receiving machine has fax
paper.
•• Make sure that the telephone line cord is
plugged into the TEL. LINE socket, and not the
TEL. SET socket.
•• If the receiving machine is in manual mode with
no attendant, reception will not be possible.
•• If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
•• Check the display for error messages.
•• Pick up the handset and check for a dial tone.
Call the receiving machine by normal (manual)
dialling, and confirm its response.
Nothing is printed at the
receiving end.
•• Make sure that the document for transmission is
placed face down in the feeder.
A distorted image is
received at the other end.
•• Noise on the telephone line may cause
distortion. Try sending the document again.
•• Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem. If the problem persists, call for service.
Reception and copying problems
Problem Check and remedy
The power is on, but no
reception takes place.
•• Make sure the wall socket is connected to the
TEL. LINE socket, and not the TEL. SET socket.
The printing paper comes
out blank when you try to
receive a document.
•• Make sure that the document is loaded properly
in the feeder of the transmitting machine. Print a
report or make a copy to confirm the printing
ability of your machine.
11.Trouble-
shooting
Problems and Solutions
133