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Sony Notebook User Guide
Getting help
95
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When I double-click an application icon a message such as 'You must insert the application CD into your
CD-ROM drive' appears and the software does not start.
❑ Some titles require specific files that are located on the application CD-ROM. Insert the disc and try
starting the program again.
❑ Make sure you place the disc in the tray with the label side facing up.
The disc tray does not eject even when the eject button is pressed
❑ Check that the notebook is turned on.
❑ The CD-writing application software may be stopping the disc from being ejected.
The disc tray ejects even when it has been locked into place
❑ Ensure that the disc is placed with the label side facing up.
❑ The disc may be scratched. Place another disc to see if that is the reason.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour.
My floppy disk drive cannot write to a diskette
❑ The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
❑ Check that the diskette is properly inserted into the floppy disk drive.
❑ Your diskette may be corrupt. Try to insert another diskette.