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Sony Notebook User Guide
Getting help
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About CD-ROMs and diskettes
My CD-ROM drive tray does not open
❑ Make sure the computer is turned on.
❑ Press the eject button on the CD-ROM drive.
❑ If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the
hole to the right of the eject button.
I cannot play a CD
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑ Check the volume of your speakers.
❑ Clean the disc.
❑ Moisture condensation may have occurred. Leave the computer for at least 1 hour while it is turned on.
My (optional) floppy disk drive cannot write to a diskette
❑ The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-
protected.
❑ Check that the diskette is properly inserted into the (optional) floppy disk drive.
When I double-click an application icon a message such as ’You must insert the application CD into your CD-
ROM drive’ appears and the software does not start.
❑ Some titles require specific files that are located on the application CD-ROM. Insert the disc and try
starting the program again.