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Sony Notebook User Guide
Getting help
77
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My microphone does not work
If you are using an external microphone, check that the microphone is plugged into the microphone
connector.
About the modem
My internal modem does not work
❑ Check that the phone line is plugged into your computer.
❑ Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
❑ Check that the phone number the program is dialing is correct.
❑ In the Modems Properties dialog box (Control Panel / Modems*), check that your modem is listed in
the General tab, and that the location information is correct on the Dialing Properties tab.
* If you do not see the Modems icon, proceed as follows:
1 In Control Panel click Tools and click Folder Options…
2 Select the View tab.
3 In the Advanced settings: dialog box, select the option Display all Control Panel options and all
folder contents.
4 Click OK.
My modem cannot establish a connection
The modem dialing mode may be incompatible with your telephone line.