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Sony Notebook User Guide
Getting help
82
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Troubleshooting
This section describes how to solve common problems you might encounter when using your notebook.
Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link.
❑ About the computer and software (page 82)
❑ About the display (page 85)
❑ About CDs and floppy disks (page 86)
❑ About sound (page 89)
❑ About the modem (page 90)
❑ About peripherals (page 91)
❑ About digital video captures and DVgate (page 93)
❑ About power management (page 93)
About the computer and software
My computer does not start
❑ Check that the computer is plugged into a power source and that it is turned on.
❑ Check that the power indicator on the front panel of the computer indicates that the power is on.
❑ Check that the battery packs are inserted properly and that they are charged.
❑ Make sure there is no disk in the floppy disk drive.
❑ Confirm that the power cord and all cables are connected firmly.
❑ If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is
turned on and works.