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Sony Notebook User Guide
Getting help
68
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My modem cannot establish a connection
The modem dialing mode may be incompatible with your telephone line.
My modem connection is slow
Many factors influence modem connection speed, including telephone line noise or compatibility with
telephone equipment (such as fax machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:
Have your phone company check that your phone line is free from any line noise.
If your problem is fax-related, check that there are no problems with the fax machine you are calling and
that it is compatible with fax modems.
If you are having a problem connecting with your Internet Service Provider, check that the ISP is not
experiencing technical problems.
If you have a second phone line available, try connecting the modem to that line.
About peripherals
I cannot use DV devices. The message DV equipment seems to be disconnected or turned off appears
Check that the DV device is turned on and that the cables are properly connected.
If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable
operation. In this case, turn off the power to all connected devices and disconnect unused devices. Check
the connection and then turn on the power again.
My PC Card is not working
Make sure the PC card is compatible with your version of Windows
®
.