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Troubleshooting Software .......................................140
My software program stops responding or crashes. ........140
When I click an application icon, the message “You must
insert the application CD into your optical drive” appears
and the software does not start.........................................140
What software do I use for CD-R/CD-RW software
functions?.........................................................................140
Why is my computer operating improperly after
downloading the CD-burning feature of RealJukebox®
software?..........................................................................140
I cannot use the DVgate™ software. ...............................140
Troubleshooting the Modem ...................................141
My modem does not work. ..............................................141
My modem connection is slow. .......................................141
Troubleshooting Audio ...........................................142
My speakers make no sound............................................142
My microphone does not work. .......................................143
Troubleshooting the Printer.....................................144
I cannot print....................................................................144
Troubleshooting Wireless LAN ..............................145
The computer cannot connect to a Wireless LAN Access
Point. ................................................................................145
I cannot access the Internet..............................................145
The data transfer speed is slow. .......................................146
The communication speed is interrupted or slowed down
when MPEG2 data is transferred. ....................................146
Data transfers are interrupted...........................................146
Getting Help .............................................149
Support Options .......................................................149