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Troubleshooting
This section describes how to solve common problems you may encounter
when using your notebook. Many problems have simple solutions, so try
these suggestions before you contact Sony PC Support
(http://www.sony.com/pcsupport). Consult the following sections:
❑ Troubleshooting Your Notebook
❑ Troubleshooting the Docking Station
❑ Troubleshooting the LCD Screen
❑ Troubleshooting the Mouse and Touchpad
❑ Troubleshooting Drives, PC Cards, and Peripheral Devices
❑ Troubleshooting the Software
❑ Troubleshooting the Modem
❑ Troubleshooting Audio
❑ Troubleshooting the Printer
Troubleshooting Your Notebook
My notebook does not start.
❑ Check that the notebook is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the notebook
indicates that the power is on.
❑ Check that the battery packs are inserted properly and that they are charged.
❑ Make sure there is no floppy disk in the floppy disk drive.
❑ Confirm that the power cord and all cables are connected firmly, as
described in “Connecting a Power Source” in the printed Quick Start.
❑ If you plugged the notebook into a power strip or UPS, make sure the power
strip or UPS is turned on and working.