Filter
Top Products
Resources for Additional Help and Support
69
3 From the menu bar, click Help. The software program’s Help appears.
❑ VA IO So ft wa re — This feature provides specific information on
preinstalled software on your computer.
To access this online software information
1 Click Start in the Windows taskbar.
2 Click Welcome to VAIO life.
Resources for Additional Help and Support
If the information provided with your VAIO® computer does not offer an
immediate solution, or you would like to get direct support, try these additional
help and support resources.
Sony online support Web site
Online help and support are available 24 hours a day, seven days a week, when
you visit the Sony online support Web site. You can access the Web site at
http://www.sony.com/pcsupport.
The Sony online support Web site provides:
❑ Information about your specific computer model, such as
❑ hardware and software specifications.
❑ safety and legal information.
❑ quick solutions to common problems.
❑ An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.
❑ Links that enable you to:
❑ quickly find the nearest Sony service center locations.
❑ arrange for repairs or check repair status.
❑ review warranty information.
❑ e-mail your question or comments to the Sony Customer Information
Services Center.
❑ check pricing and availability for products, accessories and parts, as
well as purchase online.
❑ access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.