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Troubleshooting
Why can't other Bluetooth devices connect to my computer?
❑ Make sure the other device is authenticated.
❑ Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps:
1 Click Start and then Control Panel.
2 Click Printers and Other Hardware.
3 Click Bluetooth Devices.
The Bluetooth Devices window appears.
4 On the Options tab, click to select the Allow Bluetooth devices to connect to this computer check box.
5 Click OK.
❑ The data transfer distance can be shorter than 32 feet (10 meters) depending on existing obstacles between the two devices,
on radio wave quality, on the operating system or the software used. Try to move your computer or to place both devices
closer.
❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual
for more details.