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Troubleshooting
I cannot play a disc
❑ After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to the instructions of the program.
❑ Check the volume of your speakers.
❑ Clean the disc with an appropriate cleaner.
❑ Make sure your computer is running on AC power supply only and try the disc again.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove the
battery while you wait for the condensation to disappear.