Sony VGN-A140 Laptop User Manual


 
VAIO® Computer Quick Start
46
Support Options
If you have questions about your computer or the preinstalled programs, refer to
the following sources for answers in the sequence listed below.
1 VAIO® Computer User Guide
The on-screen VAIO® Computer User Guide provides detailed
information on how to maximize your computer capabilities and solve
common problems.
2 Program Guides and Help Files
The preinstalled programs on your computer may come with individual
help guides. These guides are stored on the hard disk as on-screen Help
files. You can find the Help files from the Help menu under the specific
program.
3 Operating System Online Support
Your computer comes preinstalled with a Microsoft® Windows®
operating system. For operating system support, you can visit Microsoft®
customer support at: http://support.microsoft.com/directory/.
4 Sony Computing Support
This service provides instant access to information on commonly
encountered problems. Type a description of the problem and the
Knowledge Database searches for the corresponding solutions online.
You can visit Sony Computing Support at:
http://www.sony.com/pcsupport.
5 VAIO Update
When your computer is connected to the Internet, VAIO Update
automatically notifies you when critical software and security information
is posted on the support Web site. Click the VAIO Update notice to open
the VAIO Support Web site and view the information. You can also right-
click the VAIO Update icon in the Taskbar Notification area and
select Go to VAIO Web Support to open the support Web site.