Filter
Top Products
44 Troubleshooting
Windows
®
2000
All Windows
®
Operating Systems
Error 650: The
Remote Access
server is not
responding
during dial-up
Incorrect User ID and/or password. Re enter correctly.
Error 720:
No PPP control
protocols
configured
during dial-up
The service is not supported by the SIM, usually appears when you
are trying to connect to GPRS Internet. Contact service provider
to enable GPRS Internet access on SIM card
Error 619:
The port is
disconnected
during dial-up
An ISDN mode (V110 or V120) has been selected when creating
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
Error 691:
Access denied,
user name and
password
incorrect on the
domain during
dial-up
The domain name entry is incorrect.
Correct the domain name entry or delete if not required.
Error 718:
The card was
unable to dial
during dial-up
This error indicates a PPP conversation started, but it was
terminated because the remote server did not respond within
an appropriate time. This can be caused by poor line quality or
a problem with the server (ISP). This error can occur when your
modem has connected to the ISP and has sent a username
and password, but there is no response from the server.
Wait a few minutes and try again.
Error 734: The PPP link
control protocol was
terminated during dial-up
The APN entry is incorrect, the signal is weak or the
connection is lost whilst dialling.
If you are experiencing problems contact your network
operator and check the APN.
Error 678: Computer
you are dialing is not
responding during dial-up
Either: Service is not supported by SIM (usually for CSD)
or the computer is not answering.
Check SIM settings with your service provider if necessary.
Make sure that the server you are dialing is OK.
If you are unsure which speed to choose from the Speed tab,
start with Analogue 9600, and check to see if it works. Once
your connection works on Analog, you can try the V110/V120
settings to see if faster speeds are available. V110/V120
also connects faster than analog. When roaming you may
need to repeat this procedure to adapt your settings to the
capability of the local network operator.