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Troubleshooting 43
SIM Card Errors
Error Codes
Windows
®
98
Wrong PIN/
Wrong PIN2
You have entered your PIN or PIN2 incorrectly. Enter the correct
PIN or PIN2, and click OK. See SIM lock on page 28.
Codes do not
match
When you want to change a security code (for example your PIN)
you have to confirm the new code by entering it again. This error
occurs when the two codes, that you have entered do not match.
See Phone lock on page 28.
PIN blocked/
PIN2 blocked
You have entered your PIN or PIN2 incorrectly three times
in succession. To unblock, see SIM lock on page 28.
PUK blocked –
contact operator
You have entered your personal unblocking key code (PUK)
incorrectly 10 times in succession. Contact your network operator
or service provider.
Error 619:
The port is
disconnected
during dial-up
An ISDN mode (V110 or V120) has been selected when creating
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
Error 629:
The port was
disconnected
by the remote
machine during
dial-up
Telephony settings are set to pulse dialling, change to tone dialling.
Check the dialling settings for the current location (In Control
Panel Phone and Modem Option Dialling Rules
Location Edit) and change the Dial using setting to tone,
or (if Pulse is a necessity), create a new location called EDGE
Anywhere and set the dialling to Tone. EDGE anywhere location
should then be used whenever you use the EDGE PC Card.
Error 630:
The port was
disconnected
due to hardware
failure during
dial-up
A Dial-up networking connection is already connected.
Close the connected dial-up and try again.
Error 645:
Internal
authentication
error during
dial-up
Incorrect APN or CID selected for network.
Modify your Dial-up Connection, see Create a Connection on page
21 for more details. Make sure that the APN file contains the name
of the access point your network operator is using. The Dialup Wizard
should do this automatically, if you are experiencing problems contact
your network operator.