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Quick Start Guide
16
Quick Trouble shoot tips
Video (no display) related issues
I built a new computer system using a Soyo board and nothing happens when
turning it on, no video and no beeps from the PC speaker. What is happening
and how can it be fixed?
No screen and no beeps mean that your CPU and motherboard do not work at all. It
could be that the CPU is not seated correctly or that a component on the M/B is
grounded (shorted) with the case. Also make sure to check the voltage setting
switch (110V/220V) on the back of the power supply. To isolate the problem do
the following:
1. Press and hold down on the “Ins” (insert) key while turning on the computer
until you get video. If you do not get video then,
2. Double-check jumpers setting on you motherboard and remove all add-on
cards, unplug all hard-disk and floppy-disk drive cables and see if you can hear
some beeps. If you still do not get any beeps, then try putting the motherboard on
the table (to isolate it from the case) with the CPU and speaker only, and give it one
more try.
BIOS Issues
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show
as your board type followed by the revision number, such as 5EH_2CA1 (meaning
revision 2CA1 for the SY-5EH board) or 6BA+ IV_2AA2 which means SY-6BA+
IV motherboard with 2AA2 bios.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan:
www.soyo.com.tw), and look up your motherboard to find the latest BIOS
revision.
Hard disk, floppy drive, CD-ROM etc
When I boot up my new computer I got "floppy boot failure" and the LED on
the floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side
(don't trust the "key lock" or "notch") and use the end-connector of the cable (don't
use middle one).