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Line spacing is incorrect. Jamming paper.
Set up the printer for the
paper thickness you are using.
See "Adjusting for paper
thickness table" on page 15.
The line spacing or leading
selected in your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Auto line feed with carriage
return is enabled.
Use the EDS Mode to disable
auto line feed with carriage
return (page 32).
Problem Possible Cause Recommended Action
Lines print over each other. Auto line feed with carriage
return is disabled.
Use the EDS Mode to disable
auto line feed with carriage
return (page 32).
Jamming paper.
Set up the printer for the
paper thickness you are using.
See "Adjusting for paper
thickness table" on page 15.
Incorrect number of lines are
printed on the page.
Auto line feed with carriage
return is enabled.
Use the EDS Mode to disable
auto line feed with carriage
return (page 32).
Text and graphics are
malformed.
Print quality is poor.
Forms are smudged.
Printing is too dark.
The ribbon is worn out or
"used up".
Replace the ribbon with a
new one.
The print head is damaged.
Return the printer to your
dealer for repair.
Print head shield is damaged
or missing.
Return the printer to your
dealer for repair.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are using.
See "Adjusting for paper
thickness table" on page 15.
The printer is not set up
correctly for the thickness of
paper being used.
Set up the printer for the
paper thickness you are using.
See "Adjusting for paper
thickness table" on page 15.
The ribbon is jammed,
twisted, or not set correctly
between the print head and
the print head shield.
Make sure that the ribbon
cassette is installed correctly.
See "Installing the ribbon
cassette" on page 7.
The line spacing or leading
selected by your application
program is wrong.
Choose a different line
spacing or leading setting
from your application.
Dot adjustment is not correct.
See "Adjusting the dot
alignment" on page 47.