Filter
Top Products
Maintenance and Troubleshooting
13-13
Spare battery is not
charging.
Battery not fully seated in charging
slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is firmly seated.
Battery inserted incorrectly. Ensure the contacts are facing down and toward the back
of the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
During data
communications, no
data was transmitted,
or transmitted data was
incomplete.
Mobile computer removed from
cradle during communications.
Replace mobile computer in cradle and
retransmit.
Incorrect cable configuration. See your system administrator.
Communications software is not
installed or configured properly.
Perform setup as described in Serial Communications
Setup on page 4-10.
Table 13-5. Troubleshooting the Single Slot Serial/USB Cradle (Continued)
Symptom Possible Cause Action