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A Customer Support
TallyGenicom Customer Support Center
IMPORTANT
Please have the following information available prior to calling the
TallyGenicom Customer Support Center:
• Model number
• Serial number (located on the back of the printer)
• Installed options (i.e., interface and host type if applicable to the problem)
• Configuration printout. Go to the Help Menu on the control panel menu,
then press the MENU/ENTER key to print a configuration report.
• Is the problem with a new install or an existing printer?
• Description of the problem (be specific)
• Good and bad samples that clearly show the problem (faxing of these
samples may be required)
Americas (714) 368-2686
Europe, Middle East, and Africa (31) 24 6489 311
Asia Pacific (65) 6548 4114
China (86) 800-999-6836
http://www.tallygenicom.com/service/default.aspx
TallyGenicom Supplies Department
Contact the TallyGenicom Supplies Department for genuine TallyGenicom
supplies.
Americas (800) 733-1900
Europe, Middle East, and Africa 33 (0) 1 46 25 19 07
Asia Pacific (65) 6548 4116
or (65) 6548 4182
China (86) 400-886-5598
http://www.tallygenicom.com/supplies/default.aspx