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9-10 User’s Manual
Troubleshooting
Diskette drive
For information on diskette care refer to Chapter 4, Operating Basics.
Infrared port
Refer also to the documentation for your IrDA compatible device and
related software.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
■ Use only media recommended by TOSHIBA.
■ Do not use the mouse or keyboard during
writing.
■ Use only the software supplied with the
computer for recording.
■ Do not run or start other software during
writing.
■ Do not jar the computer during writing.
■ Do not connect/ disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem Procedure
Problem Procedure
Some programs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration match's your software's needs.
You cannot access the
diskette drive probably
causing the
Try another disk. If you can access this disk, the
original disk (not the disk drive) is problem.
If problems persist, contact your dealer.
Problem Procedure
Infrared devices do not
work as expected
Make sure there is no obstruction blocking
communication between the computer and the
target device.
If problems persist, contact your dealer.