Toshiba MR-3022 Scanner User Manual


 
© 2005 - 2011 TOSHIBA TEC CORPORATION All rights reserved MR-3018/3020/3021/3022
TROUBLESHOOTING
6 - 3
6
6.3 Jam
Jam not reaching the original registration sensor
1) Clean the pickup roller, feed roller and separation roller if they are stained.
2) Flatten the original if it is folded or excessively curled and place it again.
3) Is the original registration sensor working? (Perform the input check)
* If it is working properly, proceed to 7. If not, check 4 to 6.
4) Check if the connector CN74 on the RADF board is disconnected from the original registration
sensor or the harnesses are open circuited. Correct if any.
5) Replace the original registration sensor.
6) Replace the RADF board.
7) Is the original pickup solenoid working?
* If it is working properly, proceed to 12. If not, check 8 to 11.
8) Check if the solenoid is installed at the center of the scale. (The scale is longer in the center.)
9) If it is not, correct the position, aligning with the center of the scale.
10)Check if the connector CN79 on the RADF board is disconnected from the original pickup sole-
noid or the harnesses are open circuited. Correct if any.
11)Replace the original pickup solenoid.
12)Replace the RADF board.
13)Replace the pickup roller, feed roller and separation roller if they are worn out.
Feed signal reception jam
1) Is the empty sensor working? (Perform the input check)
2) Check if the lever of empty sensor is working normally.
3) Check if the connector CN75 on the RADF board is disconnected from the empty sensor or the
harnesses are open circuited. Correct if any.
4) Replace the empty sensor.
5) Replace the RADF board.
Jam not reaching the read sensor
1) Clean the registration roller and the read roller if they are stained.
2) Is the read sensor working? (Perform the input check)
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3) Check if the connector CN75 on the RADF board is disconnected from the read sensor or the
harnesses are open circuited. Correct if any.
4) Replace the read sensor.
5) Replace the RADF board.
6) Replace the registration roller and the read roller if they are worn out.
Jam not reaching the exit sensor (during scanning)
1) Clean the read roller if it is stained.
2) Is the original exit/reverse sensor working? (Perform the input check)
* If it is working properly, proceed to 6. If not, check 3 to 5 below.
3) Check if the connector CN75 on the RADF board is disconnected from the original exit/reverse
sensor or the harnesses are open circuited. Correct if any.
4) Replace the original exit/reverse sensor
5) Replace the RADF board.
6) Replace the read roller if it is worn out.