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User’s Manual 8-22
Troubleshooting
i.LINK (IEEE1394) device
Modem
For additional information, please also refer to Appendix C, AT Commands
and Appendix D, S-registers.
Problem Procedure
i.LINK device does not
function
Make sure the cable is securely connected to the
computer and to the device.
Make sure the device’s power is turned on.
Reinstall the drivers. Open the Windows
Control Panel and double-click the Add
Hardware icon. Follow the on-screen
directions.
Restart Windows.
If problems persist, contact your dealer.
This information is applicable to the models equipped with a built-in
modem.
Problem Procedure
Communication
software can’t initialize
modem
Make sure the computer's internal modem
settings are correct - please refer to the Phone
and Modem Options link within the Windows
Control Panel.
You can hear a dial
tone but can’t make a
call
If the call is going through a Private Branch
Exchange (PBX), take care to ensure that the
communication application's tone dial detection
feature is disabled.
You are also able to use the ATX command -
please refer to Appendix C, AT Commands for
further information.
You place a call, but a
connection can’t be
made
Make sure that the settings are correct within
your communication application.
After making a call you
can’t hear a ring
Ensure that the communication application's tone
or pule dialling selection feature is set correctly.
You are also able to use the ATD command -
please refer to Appendix C, AT Commands for
further information.