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User’s Manual 8-26
Troubleshooting
■ Use a proven specialized utility to overwrite all data
■ Take the hard disk drive to a professional deletion service
All data deletion costs will be borne by you.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company's technical support department
for assistance.
■ Consult the reseller or dealer from where you purchased your computer
and/or software - they are your best resource for current information
and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed below:
Outside of Europe In Europe
Australia
TOSHIBA Australia Pty. Ltd.
Information Systems Division
Building C, 12-24 Talavera Rd,
North Ryde, 2113, NSW, Australia.
Germany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich,
Deutschland-Österreich
Hammfelddamm 8, D-41460 Neuss,
Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street, Markham,
Ontario L3R 8H2
France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131, 92804
Puteaux Cedex
China
TOSHIBA Personal Computer &
Network (Shanghai) Co., Ltd.
43F, Hong Kong New World Tower,
No. 300 Huaihai Zhong Road,
Shanghai, P. R. China 200021
Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard 41 2909 LK
Capelle a/d IJssel