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Troubleshooting
Portégé M200 98
Portégé M200 Version
1
Last Saved on 03/11/2003 12:04
ENGLISH using Euro_M.dot –– Printed on 03/11/2003 as IM_M20EN
Hard disk drive
Problem Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the diskette drive. If a
diskette is inserted, remove it and reboot.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4, Operating Basics.
Problem Procedure
Drive does not operate There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access the
external 3 ½" diskette
drive
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.