Filter
Top Products
User’s Manual 8-20
Troubleshooting
eSATA device
In addition to the information in this section, please also refer to the
documentation supplied with your eSATA device.
Problem Procedure
The "USB WakeUp
function" does not work.
When "USB Sleep and Charge function" is set to
[Enabled], the "USB WakeUp function" does not
work for ports that support the USB Sleep and
Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function-compatible
icon ( ) or change the "USB Sleep and
Charge function" setting to [Disabled].
Problem Procedure
eSATA device does
not work
Remove the eSATA device from the computer
and then reconnect it to a free port it in order to
ensure it is firmly attached.
A connected eSATA device may not be
recognized if it is connected to the computer's
eSATA/USB combo port while the computer is in
Sleep Mode or Hibernation Mode. If this occurs,
disconnect the eSATA device and then reconnect
the device while the computer is turned on.
Ensure that any required eSATA device drivers
are properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.