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If Something Goes Wrong
Problems that are easy to fix
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once).
Windows 98 Second Edition displays the Close Program
dialog box. This box lists all the programs and processes
currently in operation. If a program has stopped responding,
the words “not responding” appear beside its name in the list.
2 Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 3.
3 Close the remaining programs one by one by selecting the
program name, then End Task.
4 Click Shut Down.
Windows 98 Second Edition displays the Shut Down
Windows dialog box.
5 Select Restart, then click Ye s .
Your computer shuts down and restarts Windows 98 Second
Edition, thus restoring operations.
CAUTION: Typing Ctrl, Alt, and Del simultaneously twice to
restart your computer is not recommended. By closing all
open programs prior to shutting down Windows 98 Second
Edition you ensure that all data is saved.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operation
,” you should record the details of the message and consult
the software manufacturer.
To record the details:
1 Click the Details button and select the text Windows 98
Second Edition displays.