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If Something Goes Wrong
Resolving a hardware conflict
You can connect to Support Online by clicking the Web Help
button in Windows Help or by connecting to:
www.support.microsoft.com/support/
Resolving a hardware conflict
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows 98
Second Edition Help to troubleshoot the problem first.
For help on hardware conflicts:
1 From the Windows Help menu, click the Contents tab, then
double-click Troubleshooting.
2 Click hardware conflict and follow the steps.
If there is still a problem, Windows 98 Second Edition should
display a message that explains what the conflict is. If this
happens, you may need to solve the problem on your own.
A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices isn’t working, resolving the problem can be time-
consuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all previously connected
devices work.
The device most recently connected to the system is the one most
likely to be causing a hardware conflict.
Resolving hardware conflicts on your own
Computer components need resources to accomplish a task. A
device, such as a CD-ROM drive or a modem, needs a channel to