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If Something Goes Wrong
Resolving a hardware conflict
❖ Mediamatics DVDExpress software
Error messages
This section provides resolutions for error messages that may
appear when using DVDExpress.
The disc in the DVD-ROM drive is not a valid disc type.
Valid disc types are DVD-Video and audio CD.
Ensure the disc is a valid disc type.
If the disc works in other players, try using a disc cleaner.
The disc may require features that are not supported by
DVDExpress.
Microsoft DirectShow components are missing.
Microsoft DirectShow is not installed properly on the system.
Reinstall Microsoft
DirectShow version 6.0 or higher (available
from the Microsoft Web site).
No audio subsystem could be found for playback.
There is a problem with the audio card or audio component within
the system. The problem may be one of the following:
❖ There is no audio card
❖ The audio card is faulty
❖ The wrong audio card is installed in the system
❖ There is a problem with the audio driver
Check installation of audio sound card
Check installation of sound card drivers