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If Something Goes Wrong
Resolving a hardware conflict
This DVD disc cannot be played in this region.
The selected region cannot be used due to one of the following:
❖ The Region Code of DVDExpress and the DVD disc do not
match. Check the Region Code of DVDExpress within the
About tab and use a disc from the appropriate region.
❖ The Windows operating system is assigned to a region that
does not match the Region Code of DVDExpress.
Use DVD content from the appropriate region. If applicable on
your system, refer to the Help file for how to change the Region
Code.
Permission to play is denied. Please check the parental
control setting.
The Parental Control setting of DVDExpress is lower than the
Parental Control level of the content being played. Playback of the
DVD disc is not authorized.
Change the Parental Control level in the DVD Options dialog.
Note that DVDExpress requires a password for this change.
Playback has stopped due to a Macrovision
®
copy protection
error.
Macrovision prevents unauthorized copying of content. The
graphics card driver has notified DVDExpress of a Macrovision
error. This error may indicate a problem with Macrovision and/or
the graphics driver.
Reinstall the original graphics driver that came with your system.
Contact your graphics vendor for a driver that supports
Macrovision copy protection.
DVDExpress encountered an error.
Report the problem and any error code to your supplier's
Technical Support.