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8. Dead Pixel Policy
Dead pixels on the TFT LCD panel are sometimes inevitable. ViewEra
guarantees that the monitor will be replaced if the number of dead pixels on
our monitor exceeds 5 pixels.
9. Warranty & Customer Service
Warranty
ViewEra warrants the V172 series TFT-LCD monitor for three years for
parts and labor, one year for LCD panel from the date of purchase. For detail
warranty information, please refer to our website.
(http://www.viewera.com/warranty.htm)
Customer Service
Contact your ViewEra retailer or ViewEra for after sale service.
You may contact ViewEra Customer Support as below:
1. By Mail: 328 Paseo Tesoro, Walnut, CA 91789
2. By Telephone: (909)595-3748
3. By Fax: (909)595-3526
4. By E-mail: support@viewera.com
The business hours are 9:00 am – 6:00 pm PST, Mon – Fri.